Printed from www.strima.com

Delivery and payment conditions at www.strima.com

Payment methods

You choose the payment method at the last step of your order.

Customers from Poland

Payment method
  • • Payment in advance
  • • Pay on delivery (Only for logged-in users)
  • • Cash or card at personally receipt
  • • Credit card payment or ePrzelew (eTransfer)

Customers from the European Union (except Poland)

Payment method
  • • Payment in advance
  • • Cash or card at personally receipt
  • • Credit card payment or ePrzelew (eTransfer)

Customers out of the European Union

Payment method
  • • Money transfer in advance (please tick OUR as details of transfer, it means that the buyer covers all bank charges)
  • • Irrevocable letter of credit
  • • Credit card payment or ePrzelew (eTransfer)

Other payment methods (e.g. transfer after delivery) available after previous agreement (concerns only those customers having cooperated with us at least for 1 year).

ePrzelewy (eTransfers) are implemented in a way that the customer who purchase in the online shop chose online payment as a payment method, and is redirected to the transactional service of the bank. After login customer receives a transfer form with the appropriate amount, transfer title and data recipient, all ready to accept. After accepting the transfer, the customer returns to the online shop.
Online payments are support by eCard S.A. company.

In case of large value orders we reserve the right to change the payment method. When importing any special machines or devices, you may be informed about the necessity of paying in advance. If we change the payment method, you have the right to resign from your order, without giving any explanation.

Detailed transfer data

Bank account’s owner: Strima Sp. z o.o., Swadzim ul. Poznańska 54, 62-080 Tarnowo Podgórne
No. of bank account (USD): PL 50 1050 1520 1000 0023 6007 6760
SWIFT: INGBPLPW
Bank name: ING Bank Slaski

In payment title please write your order number.

Credit card payments accepted at www.strima.com

We realize electronic payments through the leading operator in Poland - eCard. The Customer's data are sent directly to the operator, without the seller's interference. It guarantees better security, than by traditional terminal card payment.

Orders realization

Customers from Poland

  • Orders placed before 2 PM (14:00 GMT+1) working day, will be shipped the same day. In case the ordered product has run out - we will ship it after refilling our stock (you won't have to wait for the available products - such will be shipped immediately).

    Delivery in Poland are realized by Post or different forwarder depending on dimensions and kind of shipping.

    Te cost of delivery to any place in Poland includes insurance and collection costs

    • • 16.00 PLN + VAT (19,68 PLN gross)
    • • orders over 1000 PLN net value will be delivered to any place in Poland free of charge (excluding Auctions)

    For every shipment of up to 1000 PLN net, transportation costs will be added. Shipment costs are automatically invoiced as a separate position and therefore invoice gross value equals the value of pay on delivery.

    You make the choice of delivery type (by choosing an appropriate option) when finalising shopping. There's also a possibility of direct reception.

    Delivery type

    • • By post
    • • By forwarder
    • • I will collect the products personally from the seller

    We do not charge any additional fees - you pay only for the goods and their transport. In case you unjustified don't pick up shipped products - they will go back to Strima Sp. z o.o. and you will be charged for the shipment.

    Approximate delivery time is no more than 3 days from the date of the contract, with the exception of products not available in the warehouse in which case the delivery time may be longer, about which we will inform you via email. Order for goods having a different execution time will be taken upon your permission for dividing the order will be granted. Deadline for receiving the goods is the time of order completion plus delivery time.

Customers from the European Union (except Poland)

  • Orders placed and paid will be dispatched within 1 working day. In case the ordered product has run out - we will ship it after refilling our stock (you won't have to wait for the available products - such will be shipped immediately).

    Companies
    For all orders from EU countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Germany, Greece, Finland, France, Hungary, Ireland, Italy, Latvia, Lithuania, Luxemburg, Malta, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, The Netherlands, all we need is a confirmed EU VAT/turnover tax identification number. You'll get an invoice with 0% VAT value.

    Private customers
    Private customers will get our products directly to home address (in such case, the assortment has an added VAT value according to the Polish rate, 23%).
    Our offer is ex-works, Swadzim/Poznan Poland. When finalising order, customer chooses delivery type.

    Delivery type

    • • Courier forwarder or regular post at my expense
    • • I will organize the transport myself, please confirm FOB conditions

    Deliveries in the European Union are fulfilled by various forwarders (including Dachser, DHL, FedEx, GLS, Kuehne + Nagel, Raben) depending on kind and dimensions of the parcel.

    Delivery costs in the European Union (except Poland) includes insurance

    • • 25 EUR net for orders up to 300 EUR net
    • • up to 10% of the net order value for orders over 300 EUR net
    • • orders over 3000 EUR net value (or the equivalent in USD) will be delivered to any place in European Union free of charge (excluding Auctions)*

    Shipment costs are automatically invoiced as a separate position.

    We do not charge any additional fees - you pay only for the goods and their transport. In case you unjustified don't pick up shipped products - they will go back to Strima Sp. z o.o. and you will be charged for the shipment.

    * Due to the nature of the ordered goods, e.g. spray products, unusual/non-standard dimensions of the shipment (cutters rails) and due to the specific delivery address, where logistics are difficult (island, distant destination), we reserve the right to change the shipment conditions from CPT/ DAP on EXW terms European warehouse. In each such case, STRIMA will inform the Customer about such a situation and possible other delivery options.

Customers out of the European Union

  • All ordered and available products will be shipped after customs clearance. In case the ordered product has run out - we will ship it after refilling our stock (you won't have to wait for the available products - such will be shipped immediately). Of course you may wish to suspend shipment until we have all the products you ordered.

    Our offer is ex-works, Swadzim/Poznan Poland. When finalising order, the Customer chooses delivery type.

    Delivery type

    • • CIP - delivery with insurance
    • • I will organize the transport myself, please confirm FOB conditions

    If you let us organize the transport, you will be informed about its costs every time before shipment. If you do not accept them you will have the possibility to resign from the order. However, we always choose the customer's optimum.

    We do not charge you with any additional fees - you pay only for the goods and their transport. The Customers outside the European Union are asked to order reasonably, because costs of the formalities and clearance fees may make product's return imposssible or economically unfounded.

Price policy

Prices presented in www.strima.com e-shop are realized only for orders placed via this e-shop.

On the product cards net prices ex-works are shown but in the cart summary we complement price information of statutory VAT 23% (for customers from Poland and from European Union but only for those which do not have EU VAT number).
Export invoices and invoices for clients from EU countries, who have been authorized to carry out transactions between the EU countries (have valid VAT EU Number), are made out with 0% VAT.

In the case of transactions made by customers who are not consumers, we reserve the right to cancel transactions, in a situation where, for technical reasons, the price shown on the internet is wrong, and a customer would not accept the correct amount. Costs arising from this title will not charge customer.

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